We are looking for someone who wants to be a part of our new brewery team in the capacity of taproom server, beertender or server. This is an hourly position that would require availability on weekends and late nights for an average of four days per week. Candidate must have 2+ years experience.
If the following characteristics describe your personality and work interests please send your resume, LinkedIn profile and overview of your interest in this position here on our contact us page.
DESIRED PERSONAL AND PROFESSIONAL CHARACTERISTICS (BEERTENDER, SERVER):
Has previous experience in the craft beer industry and specialty food business.
Is able to work on weekends and evenings.
Thoroughly enjoys making people happy.
Is fun to work with and is committed to having fun while taking service seriously.
Has demonstrated a passion for being a customer advocate.
Has outstanding interpersonal skills.
Has demonstrated acute emotional intelligence.
Has the ability to relate to people from all walks of life.
Possesses great curiosity and analytical skills.
Has demonstrated great communication skills, both verbal and written.
Possesses great self-awareness and an ability to quickly read situations.
Is a self-starter and has a propensity for problem-solving.
Pays attention to details.
Understands the importance of detail orientation in achieving our mission to deliver outstanding hospitality as well as the financial health of the entire company.
Understands the value of systems and enjoys being empowered and held accountable.
Believes in genuinely, accurately, enthusiastically and politely delivering exceptional service at every opportunity.
Thrives in finding opportunities to deliver random acts of kindness to our customers and our peers.
Inspires co-workers to work effectively as a team.
Cherishes learning opportunities as well as teaching opportunities.
PERFORMANCE EXPECTATIONS (BEERRTENDER, SERVER):
Acquires and maintains intimate knowledge of all our beers, merchandise and membership options.
Maintains and promotes a clean and safe working environment.
Reports to work on time and with ample physical and mental energy to genuinely and enthusiastically interpret our core values.
Promptly greets and warmly welcomes our guests and checks IDs.
Is able to independently complete brewery opening and closing procedures.
Is able to correctly reconcile end of shift reporting of own revenue center.
Promptly greets and warmly welcomes our guests while also clearly communicating what they can expect from their experience with us.
Is able to communicate as much or as little information as the customer desires in order to completely satisfy the customer's expectations.
Always finds a way to do the right thing for the customer by taking initiative and or enlisting the help of peers or managers.
Is able to assess the happiness of our customers at the different stages of their experience in the taproom, so as to find a way to go the extra mile to improve it while they are still our guests.
Maintains positive and energizing relationships with FOH and BOH staff and finds ways to help where help is needed.
Knows many regulars by name and knows their dining and drinking preferences.
Always represents Over Yonder Brewing in a positive way and avoids situations and behaviors that are not reflective of Over Yonder’s culture.
While performing the duties of this job, the employee is regularly exposed to a damp, wet environment with hot liquids, airborne particles, chemicals, and moving machinery. The noise level in the work environment can be very loud.
This is a full-time, hourly position.
MINIMUM EDUCATION &/OR EXPERIENCE REQUIRED
Experience: Serving Experience: 2 years (Preferred)
Education: High school or equivalent (Required)
Work authorization: United States (Required)
Competitive hourly wage with regularly scheduled increases.
Gratuity, split evenly among FOH staff members.
Employee discounts on beer, food, and merchandise.
The candidate must fully understand that they are a representative of not only Over Yonder Brewing but of the alcohol beverage industry. With that said they are always to conduct themselves within the limits of the law and with concern to the education of responsible consumption. This includes working hours, trade shows, festivals and while entertaining in the name of Over Yonder Brewing. Any poor reflection or legal matters that may arise due to poor judgment may be dealt with by means of disciplinary action or termination.
This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
Employment offer subject to background check
Over Yonder Brewing is an Equal Opportunity Employer